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    Pizza Express

    Twickenham

    Only if you are desperate

    1.5

    Date of visit: August 2017

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Poor

    Although this is supposedly accessible and it does have a sort of accessible toilet, it's really not great and if it is just for the sake of the toilet I would recommend going to the nearby KFC which has a much larger accessible toilet.

    Disabled Access In and Around

    Rating Emoji

    Poor

    The doorway is level access but inside the restaurant the tables are very close together so there is really no room for a wheelchair and the section to one side where the staff walk back-and-forth is very narrow and only just wide enough to get a wheelchair down.

    Accessible Toilets

    Rating Emoji

    Poor

    If you are desperate for an accessible toilet then there is one in this restaurant however the toilet is accessed by two doors and you can only open the second door by reversing back out the first door, once inside the toilet it is far too small to turnaround so locking the door is very difficult and there is pretty much no room if you need someone to help you in the toilet. There is no room to have side entry onto the toilet, there is a drop-down rail but it is only about 5 inches from wall. You have to reverse back out of the toilet because there is no room to turnaround, and the external door does not open easily so you may have to shout for help! The small toilet is made even more cramped because there was a huge nappy bin taking up loads of room!

    Additional Information

    As inaccessible as an accessible restaurant can be! The food that I had here was poor as well, a pizza that I Previously enjoyed was poor offering.

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