Disappointing visit
0
0
Date of visit: September 2019
I have experience of challenges around: moving around
I use or have experience of: powerchair, walking aid, wheelchair
Overall Rating
Bad
Booked this accomodation, also phoning ahead to check if suitable to be assured the room had a wet room. Unfortunately when we got there the room had a low level bath which I could not access.
Disabled Access In and Around
Good
OK.
Parking & Transport
Good
One disabled parking space immediately outside reception but others far away so not enough spaces.
Accessible Toilets
Average
Toilet was accessible, large with grab rails but only a low level bath, no wet room
Staff
Average
Additional Information
As mentioned I phoned ahead (as I always do) to check the suitability of the accessible room to be given the wrong information. Won’t stay here again.
