Accessible shopping trip to Renfrew Street
3
3
Date of visit: March 2017
I have experience of challenges around: moving around
Overall Rating
Average
We noticed a lot of broken kerbs that could be difficult for someone using a chair. There were a lot of areas along the street with potholes and uneven surfaces. It was noted that someone with visual impairment could be quite unsafe. The pavements were all lowered though so that was good! Good easy access to the main entrance.
Disabled Access In and Around
Good
Most buildings in Renfrew Street were easy to access and had a lift there was some that were not however.
Parking & Transport
Good
Very easy to get to one person came by car and another by bus. and public transport is very reliable.
Accessible Toilets
0On this occasion we didn't visit any accessible loo's.
Staff
Bad
One member of staff in the Pavillion Theatre watched us struggle to open the doors and didn't even offer to help.
Additional Information
Really disappointed with the Pavilion Theatre – the door beside the ramp was locked and the main door, above two large steps, was really stiff. A person with mobility difficulties would not be able to enter. Worse still a staff member saw us struggling with the door and instead of offering help, just stood and stared.
