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    Royal Bank of Scotland

    Coatbridge

    RBS Coatbridge

    4

    Date of visit: March 2017

    I have experience of challenges around: hearing and moving around.

    Picture of RBS Coatbridge

    Overall Rating

    Rating Emoji

    Good

    The RBS Coatbridge is in a pedestrian area across from the Asda store near the foot bridge. The Bank offers the range of services you would expect to find in a bank There is a reception type area as you enter with teller points to the left as you enter the bank.

    Disabled Access In and Around

    Rating Emoji

    Good

    once on the pedestrian area it is level however some of the slabs are uneven. The bank has an automatic door that slides open to allows you to enter and leave the bank its self Areas with in the bank can be clearly seen with the teller points to the left as you enter there are also a number of cash points located with in the bank these are also clearly seen as you enter. There is a reception desk as you enter the bank and a small waiting area if you have an appointment etc. please note that these seats are low and do not have arm rests on them. There are signs on the door for induction loop system being available as well as assistance dogs

    Parking & Transport

    Rating Emoji

    Average

    Because of its location there is no parking outside the bank the nearest parking is with in the Asda car park then via the access ramp to the pedestrian area. There is also some Blue badge parking available on the Main St however this does fill up very quickly during the day. It is also about 150 meters from the store.

    Accessible Toilets

    Rating Emoji

    Average

    There is no toilet in the bank however there is a wheelchair accessible toilet located in the Asda sore across from the bank

    Staff

    Rating Emoji

    Good

    Good professional banking staff

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