Royal Botanic Garden

daved

16 Apr 2015

Amazing access

5

5

Date of visit: April 2015

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Excellent

Completely accessible, very responsive to customer feedback.

Disabled Access In and Around

Excellent

All of gardens and greenhouses well designed with access in mind. Paths clearly marked and clear of obstacles.

Parking & Transport

Good

On public road, limited spaces at the door but lots of in street parking if you have blue badge and some means of mobilising.

Accessible Toilets

Excellent

I had reason to give feedback on last visit as red emergency cord was tied up. Went this week and there is a very prominent notice attached to it instructing people not to tie or wrap around rail. The first time this has happened in my years of complaining about red cords.

Staff

Excellent

Very helpful especially the way they responded to feedback about toilets.

Additional Information

Mobility scooters are available to borrow. Carers get free admission to the greenhouses.