Christmas Carol
4
4
Date of visit: December 2019
I am a disabled person. I have experience of challenges around: hearing and moving around.
I use or have experience of: hard of hearing, hearing aid or cochlear implant, mobility scooter, powerchair, walking aid, wheelchair
Overall Rating
Good
The show was good but compared to previous theatre experiences elsewhere there was no extra help offered from the box office to find seats, attend the toilets or get refreshments. In other places I've been escorted to my seat and offered help at intervals at at the end. Here they seemed content that they had done their job once we had accessed the building. I had company so was ok but it wouldn't have been easy if I'd been alone.
Disabled Access In and Around
Good
Flat access, lift up to stalls, space to transfer. Toilet access a little tight on my scooter.
Parking & Transport
Good
Limited disabled parking on the street outside. I came by tram and mobility scooter.
Accessible Toilets
Good
Door didn't face t u E toilet so in my scooter had to do a 9 point turn and the same out. Once in all was fine.
Staff
Average
Did the bare minimum and no more.
