Ruthin Town Hall / Ruthin Market Hall / The Assembly Room

The venue is on multiple levels, with lifts available to all areas.

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

The retail space is accessible, with step-free access and space to move around easily.

There is step-free access at the main entrance or an alternative entrance.

A wheelchair-accessible viewing area with step-free access is available, providing an optimal vantage point to view performances, presentations or activities.

There is at least one wheelchair-accessible food and beverage outlet on site.

There is a drop-off or pick up point less than 50 metres from the accessible entrance.

On-site accessible parking bays are available within 50 metres of the entrance.

There is an accessible bus station or stop nearby with suitable boarding areas and facilities for disabled passengers.

There is a Changing Places toilet with a shower, which includes an adult-sized changing bench, toilet, sink, hoist and shower.

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

Relaxed performances are available.

Staff have received disability awareness or equality training.

Personal or general emergency evacuation plans are in place for disabled customers.

There is an enclosed outdoor area for customer use.

There is an assistive listening system available e.g. a hearing loop.

Fast-track queuing is available for disabled customers.

An evacuation chair is available in case of emergency.

A carers discount is available.

Wi-Fi is available for customers.

Online booking is available.