Beautiful spot for a meal or a drink on the historic quayside.
5
5
Date of visit: March 2016
Overall Rating
Excellent
Samuel Jones is a large pub/restaurant with a varied menu and an excellent range of ales on tap. The staff are incredibly friendly, welcoming and aware of the importance of making their pub accessible and enjoyable for all. There is street level access to the pub, as well as a wide ramp if approaching from the river side. Whilst some seating is up a few steps, there are various seating areas to choose from that enable wheelchair access. The toilet facilities are spacious and clean. A great place to while away an afternoon in the sunshine on the terrace, or enjoy a celebratory meal or a few drinks in the evening.
Disabled Access In and Around
Good
The venue is easily accessible for wheelchair users, with ramp access from the riverside or street level access at the front. The bar is quite high, so not possible to see over, but staff are friendly and keen to help.
Parking & Transport
Excellent
There are pay and display disabled parking spaces 50m away from the venue.
Accessible Toilets
Excellent
The toilet facilities were well signed, large, clean and had both grab rails and space for a carer.
Staff
Excellent
The staff were exceptionally helpful and friendly, and evidently well trained on ensuring that the pub is an inclusive and welcoming space.
Additional Information
Overall, an excellent experience. A brilliant place to soak up the atmosphere in the quayside and enjoy a variety of local ales and delicious, reasonably priced food. We'll definitely be going back!
