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    Savoy Park Hotel

    Ayr

    Not so good friends lunch

    0.5

    Date of visit: August 2020

    I have experience of challenges around: moving around and understanding.

    This place looks fancy but food and service is poor

    Overall Rating

    Rating Emoji

    Bad

    Lunch with friends that was sadly disappointing.

    Disabled Access In and Around

    Rating Emoji

    Average

    Friends had to go in and ask for ramp. 2 ramps that were quite steep were put out by a stoney faced staff member and not the easiest to manage. No disabled access to outside seating in garden at back, so forced to sit inside in dark interior and sunny outside.

    Parking & Transport

    Rating Emoji

    Average

    Lots of parking but could not see andy painted disabled spaces

    Accessible Toilets

    Rating Emoji

    Average

    Needed to drive chair through narrow area to get to disabled toilet, this was in the ladies toilet. No running water in sink or soap. Had to use main sink and had to pull hand soap off from holder on wall to use it as it was up to high and i would not have been able to use the hand push pump on top.

    Staff

    Rating Emoji

    Poor

    The staff are not very friendly and not very helpful.

    Additional Information

    The food was overpriced and very poor quality. My chicken tempura was tasteless and batter was not tempura. Instead of Thai salad i was given oven chips and they were in a teeny basket. My friends curry had minimal rice and was spiced after cooking. The cost to each of us was £13.

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