Summer Palace of the Hapsburgs
5
5
Date of visit: June 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
All public parts of the palace are accessible, with helpful attendants to escort wheelchair visitors up and down in lifts.
Disabled Access In and Around
Excellent
The ticket office is fully accessible. The courtyard and gardens are mainly gravel, some of which was quite hard going. The. Interior of the palace is level and smooth, with attendant-operated lifts connecting the floors.
Parking & Transport
Excellent
Can't comment on the parking. Schoenbrunn U-bahn station ( fully accessible) is ten minutes' level wheel away, with one main road to cross at traffic lights.
Accessible Toilets
Excellent
There's an accessible toilet at the very far end of the ticket office, reached by a platform lift. There's another one just inside the visitor entrance to the palace. Both are a reasonable size and have grab rails and alarms.
Staff
Excellent
Friendly, helpful and English-speaking.
Additional Information
We took the short self-guided tour (with audio guides) which meant that we looked around the state rooms at our own pace. Tickets are timed to prevent congestion but we only had to wait about 15 minutes. We enjoyed a snack in the Residenz Cafe, the outdoor parts of which are fully accessible. The gardens are lovely but the gravel paths were quite heavy going for this accompanist.
