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    Sondheim Theatre

    London

    As good as access could be in the West End

    4

    Date of visit: August 2016

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    Surprisingly good access for an old theatre.

    Disabled Access In and Around

    Rating Emoji

    Good

    Could get in from a side street and there was a member of staff ready to gather us up as we arrived to pick up tickets at the Box Office. We went down the side street and in a side door and came straight in at circle level. The seats are on one side so do have a slightly restricted view, very much reflected in the pricing, so it's a bit like a box for two (you and your carer). There were two moveable seats but one was quickly taken out to make space for the wheelchair.

    Parking & Transport

    Rating Emoji

    Good

    Perfectly doable on a bus.

    Accessible Toilets

    Rating Emoji

    Good

    A member of staff appeared at the interval to take us to the toilet. The space in the loo wasn't great for manoeuvring around but was clean and tidy.

    Staff

    Rating Emoji

    Excellent

    Excellent staff and were always on hand as soon as you needed them. Appeared at the interval to ask if we needed to be taken to the toilet and again at the end.

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