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Sondheim Theatre

51 Shaftesbury Avenue, London, W1D 6BA, United Kingdom | Website

Best staff at accessible venue.

5

1 like

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

I have never been to a venue with better, kinder, prompt, pro-active and attentive staff. It was as though I wasn't disabled.

Transport & Parking

5

Busses stop all along Shaftesbury Av. Taxis can pull up nearby.

Access

5

My wife went into the box office (1 small step) to collect tickets. Immediately a member of staff came out and lead us to a side door. He lead us in, clearing the way to our seats, at the end of a row, level with the main entrance. I transferred into my seat and my wheel chair was removed. It was brought back at the interval in case I needed the toilet. It was brought back promptly at the end so I was one of the first to exit the theatre, ahead of the crowds.

Toilets

5

Large, easily accessed well appointed toilet.

Staff

5

Couldn't have been better!

Anything else you wish to tell us?

Definitely my best theatre experience and a good reason to go again. Other theatres could learn a lot from this one.

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