Almost perfect
4
4
Date of visit: September 2021
I have experience of challenges around: moving around
Overall Rating
Good
3 day break staying at the hotel
Disabled Access In and Around
Good
Disabled access around the hotel is good. We stayed in room 001. Plenty of space to get around. The hotel had provided a seat for the shower. The toilet in ensuite had rails. But no rails for the shower. In the public area was a well equipped disabled toilet Staff very helpful. I needed to bring my scooter in to be charged. No problem at all and I was able to leave it charging securely in a meeting room
Parking & Transport
Average
We drove. 3 disabled spaces at an angle and not really wide enough. Not enough space between each one to fully open door.
Accessible Toilets
Good
Accessible toilet with rails etc in public area. And same in room 001
Staff
Excellent
Really friendly and helpful at all times.
Additional Information
Staff wore masks at all times. Guests encouraged to wear masks. Plenty of sanitiser around.
