Stratford International Railway Station

bwp

02 Oct 2014

High Speed Rail

4.5

4.5

Date of visit: October 2014

I am a disabled person. I have experience of challenges around: moving around

Overall Rating

Excellent

An impressive service and a great train ride on the High Speed One service.

Disabled Access In and Around

Excellent

Assistance on and off the train was seamless with the ramp being deployed quickly and efficiently. A lift takes you up into the ticket hall. Wide barriers for wheelchair access and level access out to the street or across to the Westfield Centre.

Parking & Transport

Good

A great rail service and helpful friendly assistance staff. A really handy station for changing to the DLR and for visiting the Westfield Centre.

Accessible Toilets

Excellent

A large, modern accessible loo is situated in the ticket hall. It had a wide door, plenty of space and was clean and tidy.

Staff

Excellent

On each occasion staff were excellent and my itinerary changes were easily accommodated.