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    Stratford Railway and Underground Station

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    About

    Stratford Railway and Underground Station is a major transport interchange located in East London, serving as a vital gateway to the Queen Elizabeth Olympic Park and the Westfield Stratford City shopping centre. As one of the busiest hubs in the United Kingdom, it connects passengers to the Underground, Overground, Docklands Light Railway, Elizabeth Line, and National Rail services. Visitors can easily access local world-class sporting venues, diverse dining options, and extensive retail outlets directly from the station concourses.

    The station provides comprehensive accessibility features to support disabled people, including step-free access to all platforms via a network of lifts and ramps. Tactile markings are present on platform edges, and both audio and visual announcements are used throughout the building to provide essential travel information. Accessible toilets are located on the main concourse and near the Westfield entrance, some of which require a Radar Key. While there is no dedicated station parking, the adjacent Westfield Stratford City offers extensive accessible parking and multiple Changing Places toilets with hoists and height-adjustable benches. Staff are available to provide assistance with boarding ramps for train services that do not have level platform-to-train access.

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    Reviews

    Overall rating

    2.12

    (4 reviews)

    Overall rating breakdown

    5

    0

    4

    1

    3

    1

    2

    0

    1

    1

    Access (avg.)

    3

    Parking (avg.)

    2.25

    Toilets (avg.)

    0.16

    Staff (avg.)

    2.37

    User profile picture

    mrsmollyc

    Mar 2026

    star

    3

    Good travel options but can be hard to navigate

    Stratford Station is a busy station with a lot of different train lines available, in 2025 it was ranked as the 7th busiest station in Great Britain. The services that are available from Stratford include the Central Line, DLR, Elizabeth Line, Jubilee Line, Mildmay Line (part of the London Overground) and Greater Anglia trains. The platforms within the station are located on two different levels with two subway routes that travel through the station and provide access to some of the platforms. There are lots of lifts throughout the station and depending on which entrance you use and which platform you want to get to, you may need to use three or four lifts to reach the platform, if you need a step-free route. There is step-free access available for all the lines and services available at this station, some will require a boarding ramp and it does rely on the necessary lifts all being in good working order. This station can get incredibly busy and I find it quite difficult to navigate at busy times. Especially when some of the lifts are out of order, it can be quite time-consuming and stressful navigating the station via the step-free routes. Particularly busy times include morning and evening rush hours and days when there is an event at the London Stadium or Olympic Park.
    User profile picture

    davidrolph

    Mar 2019

    star

    1.5

    Accessible Toilets

    Just a word of warning, the two accessible facilities near to Docklands light Railway and the Jubilee line are out of action and you will have to go through the subway at the Jubilee line in order to access the appropriate toilet. Signage is terrible to the alternative accessible toilet. So if you are a Power-chair use like myself you will have to endure the bucket lift- you know keep your hand on the button inside the tube. be warned though once you are in the subway it is a very long way to access the proper lift and at the end near the escalators, don't be surprised if you get no help from Transport for London Staff as they haven't got a clue. You will have to have sufficient credit on your oyster card as in effect you are paying to access the facilities at Westerfield shopping centre, the concierge staff are excellent and a cleaner helped me into the toilet, a bit tight in space, so if you have larger power chair then you are going to have fun, my advise is to fold your foot plate up in you can as you will get stuck when turning.
    User profile picture

    katherinedeane

    Aug 2016

    star

    0

    Worst stink ever for accessible toilet

    Disgraceful stinking disabled toilets at Stratford station, London. Wall panels rotten from the bottom up and soaked in urine from the smell of it. TFL you must do better.

    Location

    Station Street, London, Greater London, England, United Kingdom, E15 1DE

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