Strathclyde Country Park Caravan and Motorhome Club Site

vono

15 May 2018

Stay at caravan park

0.5

0.5

Date of visit: May 2018

I have experience of challenges around: moving around

Overall Rating

Bad

We booked a space nearest the disabled toilet block for our son who is disabled, planning on staying in a tent for 2 nights, we were told that it wasn't possible to pitch a tent near the disabled ficilites as they were only for camper vans or caravans. The attendants were very rude and said it was the caravan clubs rules that disabled faculties weren't for people staying in tents.

Disabled Access In and Around

Average

Disabled access to the park & facities was good, but only if you were staying in a van

Parking & Transport

Bad

We took or car, where able to park 1 car next to the tent, additional car had to be parked outside the park.

Accessible Toilets

Average

Disabled toilet was good but no changing facilities.

Staff

Bad

The staff were very rude and didn't want us on the site, only allowed us on the sight for 1 night but we had to share our friends pitch who had a campervan.

Additional Information

We were discriminated against because our son was disabled and because we were in a tent and not a campervan, they caused us a great deal of stress and told us they didn't even want us to stay but didn't want to disappoint our son.