Nice wide aisles, changing places toilet
5
5
Date of visit: July 2020
I have experience of challenges around: moving around
Overall Rating
Excellent
Easily accessible Good parking (patrolled) changing places toilet
Disabled Access In and Around
Excellent
Flat access, double automatic doors All on one level wheelchair attachment trollies and trollies to seat older disabled children available Wide spacious aisles uncluttered by extra displays in the centre Plenty of staff available to assist 2 mobility scooters available to borrow on a 'first come , first served' basis, although quite often they are not working (usually due to not being charged) several manual wheelchairs available to borrow wide payment aisle for larger wheelchairs or scooters Staff available to help to pack and/or carry items to your car
Parking & Transport
Excellent
There is a half hourly bus service which stops directly outside Plenty of blue badge parking near the entrance, patrolled by parking officers and very rarely abused.
Accessible Toilets
Excellent
Fully accessible changing places toilet accessed by RADAR key, although staff keep a spare at the customer services area near to the toilet. Toilet has several handrails all in the right places Red alarm cord at required length Clean and tidy Large and easily accessible by a wheelchair and more than one carer if necessary.
Staff
Excellent
Generally very helpful and pleasant
Additional Information
There are several seats on the other side of the checkout tills for resting There is a self scan area for your shopping if preferred always staffed and with staff more than willing to assist
