ELO experience
5
5
Date of visit: September 2024
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
We have visited The Apex many times, but this was our first experience using a wheelchair. Overall we found everything easily accessible and the staff were amazing.
Disabled Access In and Around
Excellent
The venue is spacious and access was not an issue in any area.
Parking & Transport
Excellent
There is a large car park nearby with both u rebound parking which exits via a lift just near the venue entrance, or outside parking which is a short walk away. There is limited on the street parking nearby also.
Accessible Toilets
Excellent
The disabled toilets are downstairs and accessed via a lift - they were spacious and clean.
Staff
Excellent
It was our first time attending in a wheelchair and the seats we had booked were not wheelchair accessible so we had to negotiate 2 small steps. Staff could not have been more helpful and understanding.
