Beautiful hotel within wheelchair distance of city centre
5
5
Date of visit: August 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
Outstanding hotel for those who want to stay somewhere with character
Disabled Access In and Around
Good
This is an old building with no lift. There is a small step at the main entrance, however reception staff were always very quick to provide a ramp every time I needed to come or go in my wheelchair
Parking & Transport
Good
There is parking outside the main entrance to the hotel. The car park surface is gravel, not ideal for wheelchairs
Accessible Toilets
Good
The accessible loo is in the ground floor bedroom reserved for disabled guests. It has a folding rail - space in the bathroom is a bit tight. Everything was super clean
Staff
Excellent
The staff are all exceptionally helpful
Additional Information
While the disabled access in this hotel is not perfect, this is a really lovely place with super staff - often very difficult to find if you don't always want to stay in a modern chain hotel. The rooms are all very comfortable, clean and quiet and the restaurant is excellent
