Great day at The Burrell Collection
5
5
Date of visit: October 2024
I have experience of challenges around: moving around and speaking or communicating.
Overall Rating
Excellent
I went for a visit at the Burrell Collection today, I was impressed by the staff's attitude towards me. They were great checking if my lunch was ok , they made me a sandwich especially for me as there was nothing much on the menu I could eat. They also talked to me in the right way which always makes a difference to me as I'm an aac user. The only thing i would say someone in a wheelchair can't see some of the information for the artwork as it down low and hard to read.
Disabled Access In and Around
Excellent
The Access was great for someone in a wheelchair. Signs everywhere. Lifts there were 2 but 1 was broken today.
Parking & Transport
Excellent
I took my car there was plenty of spaces free to Blue Badge Holders. It is right outside.
Accessible Toilets
Excellent
There is more than 1 changing places toilet in the Burrell Collection which is great. very clean and tidy. Loads of space, even a shower.
Staff
Excellent
The girl in the Cafe called Hilary was great with me. she asked if there was any particular place i wanted to sit and helped with my meal choice. Also the woman in the gift shop, she looked something up for me.
