Lovely meal in a lovely hotel
4.5
4.5
Date of visit: March 2025
I have experience of challenges around: moving around
I use or have experience of: powerchair, walking aid, wheelchair
Overall Rating
Excellent
Went to the Connaught hotel with my husband & had a 7 course tasting menu. Amazing hotel with exceptional food . A brilliant experience.
Disabled Access In and Around
Excellent
There are steps into the hotel however we were met by a very courteous member of staff & a portable ramp was available to get into the hotel. Once inside everything was level & easily navigated. There were carpets on a lot of the floors but still it was easy to move around.
Parking & Transport
Good
Went to the hotel by taxi so no issues with parking & didn’t see what provision would be for this .
Accessible Toilets
Excellent
The accessible toilet was easy to find & you were guided there by a member of staff anyway. The toilet was well equipped with plenty of grab rails however there was no red emergency cord in the toilet I was in. There was plenty of room for a wheelchair & carer if needed. It was impeccably clean.
Staff
Excellent
All the staff we met were extremely helpful, very polite & friendly. They really couldn’t do enough for you, making you feel very welcome & even important 😀.
Additional Information
This was a brilliant experience in a very posh hotel with exceptional food & brilliant staff. We were seated in a quiet, secluded area which was suitable for a wheelchair.
