The Gleneagle Hotel & Apartments

Overall rating

About

Based in the jewel in the crown of Irish Tourism, Killaney in Co. Kerry, the Gleneagle Hotel is at the heart of the Irish welcome. The Gleneagle Hotel is one of Ireland’s best loved hotels. It is renowned for its live entertainment and leisure facilities but is equally popular for its friendly hospitality and great atmosphere. We offer an incredible selection of room types including doubles, twins, triples, family rooms, family suites and double suites. They also have superb self-catering apartments, each with two bedrooms, two bathrooms, an open plan living area, kitchen and dining area. We have made accessibility one of our key products and are one of the first hotels to be accredited with the ENAT (European Network for Accessible Tourism) World Access for All certifications. Adjacent to The Gleneagle Hotel, stands the INEC Arena - one of Ireland’s leading entertainment venues. The INEC regularly hosts many leading performers and shows from around the world. The INEC Acoustic Club provides a more intimate venue where you can catch your favourite artists up close while dancing in The Gleneagle Ballroom, late into the evening, is a long standing tradition at The Gleneagle. The Aquila Club leisure centre has all the leisure facilities you could possibly wish for; a 25m swimming pool, kiddies’ pool, gym, squash and tennis courts, pitch and putt, snooker and children’s activity centre, while the Eager Eagles Kids Club and Teen Zone run during the school holidays. There are a number of dining options available. The Flesk Restaurant opens daily for breakfast and dinner. Its menus feature a selection of classic dishes featuring locally sourced produce. O’D’s Restaurant is renowned for its steak dishes, sizzling fajita platters and contemporary salads. The Backstage Bar serves an extensive bar food menu including daily specials, it also offers an extensive kids menu.

Reviews

Overall rating

(1 review)

Overall rating breakdown

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Access (avg.)

Parking (avg.)

Toilets (avg.)

3.5

Staff (avg.)

londonmarmot

Aug 2021

Pleasant resort-type hotel with family rooms and accessible pool

My main reasons for choosing this hotel were the location in Killarney as a base for exploring southwest Ireland, the fact that it offered family rooms with accessible bathrooms, and that it had a pool for my swimming-loving young son. The bedroom and bathroom turned out to be clean, recently decorated and reasonably spacious, so thumbs up for that. But the surprise bonus was that I could use the pool too, because they have an accessible changing room and a waterproof wheelchair that can be used to lower disabled swimmers into the water. There was level access throughout the hotel buildings, with lifts where needed. It's a big site with several restaurants and bars, and we ate some good meals in three of them with no access problems. I also used the hotel's shuttle bus into the centre of Killarney, which worked well as the driver was quick to get the ramp out for my small scooter. The only real drawback to the place was that the marked 'quiet zones' in the corridors outside the bedrooms didn't work, and there were people talking loudly as they passed our room most nights, sometimes as late as 1am. I'd be happy to stay there again, but next time I'd ask if anything could be done about the shouty people!

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Disabled Access Information for The Gleneagle Hotel & Apartments

Disabled Access at The Gleneagle Hotel & Apartments

Main Entrance • The main entrance can be reached by a ramp of 10 metres, 143cm wide to the side of the front door. • The slope of the ramp is 5%. • The ramp has one double handrail on the left-hand side, going up. • The main entrance door has level access. • The main entrance has 5 steps to front if you do not want to use ramp. • The clear width of the ramp is 143cm. • The main entrance door is automatic, sliding, with an opening width of 160cm. • There are safety markings on large glass doors or windows to avoid people walking into them by accident. • The entrance is well lit. • The entrance is covered/sheltered. Lifts/Elevators • There are lifts to all guestroom and meeting room floors. • The clear opening width and the internal floor dimensions of the lift cabins are: Lift A width 103cm X 136cm depth Lift B width 123cm X 191cm depth Lift C width 110cm X 130cm depth • The lift control buttons are at a height of 92cm above floor level. • The lift control buttons are marked in Braille. • The lift stops are announced visually.

Disabled access

Accessible parking at The Gleneagle Hotel & Apartments

Parking • We have a private parking area with marked parking bays immediately outside the hotel main reception. • There are three other parking areas in close proximity to the hotel entrances. • There are 10 designated accessible parking spaces (2 at the main entrance). • The distance from the designated parking spaces to the main entrance is less than 15 metres, via a smooth, low ramp. • The pavement surface of the route to the entrance is made of asphalt and slate paving stones.

Dedicated on-site parking

On-site accessible parking bays are available within 50 metres of the entrance.

Toilets features at The Gleneagle Hotel & Apartments

Public Use Accessible Toilets There is one public use fully accessible toilet in the corridor behind the Backstage Bar. This facility has fully automated push button opening and locking system. There is a baby changing facility in this unit. Backstage toilet door opening 86cm Floor width 180cm Floor length 239cm Clearance height from floor to sink base 61cm Floor to toilet seat top 50cm Height to lip of baby changing unit 80cm The unit has 2 vertical grab bars by the sink, 1 beside the toilet, 1 fixed horizontal bar and 1 dropping horizontal bar by the toilet. There are a number of mobility friendly toilet aids in both the male and female general public toilets beside this accessible unit. There is a mobility friendly toilet opposite the entrance to the shop.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.