Not recommended
2
2
Date of visit: May 2025
I am a disabled person. I have experience of challenges around: a hidden impairment and moving around.
I use or have experience of: autism, walking aid
Overall Rating
Poor
Stayed for one night. Purely focussing on accessibility here. I have used a wheelchair and now use a stick. Steps steps steps! The lifts are tiny, I wouldn't want to try and get a wheelchair into them. It's messy in the public areas. People are loud and inconsiderate! No grab rails in the bathrooms and slippery floors. Its under staff and those that are working are clearly fed up. Locked access into the building and yeah what looks like a staff entrance being used a wheelchair route! Worrying degree of fire safety with no escape plans on the walls, smell of smoking and burnt plugs in the restaurant area. It is a grand old building but I really don't recommend staying.
Disabled Access In and Around
Bad
Lots of steps, Small lifts, thick pile carpet. Safety concerns!
Parking & Transport
Bad
Zero parking, huge loading areas, clearly they value the coach parking over disabled bays.
Accessible Toilets
0I didn't really spot any but they must be available.?
Staff
Bad
Understaffed and clearly fed up not overly friendly and no overly helpful.
