Good vibes but accessibility not suitable for most
3.5
3.5
Date of visit: December 2024
I have experience of challenges around: moving around and understanding.
Overall Rating
Good
While they do have a ramp it's a very steep portable one that manual chairs need help getting up and a power chair would not manage the incline, getting down the ramp aswell is quite dangerous as you gain a lot of speed and there's a road right at the end, staff are very lovely and willing too help you up the ramp but that doesn't mean it's suitable for most, once inside there is an alright amount of space too get around however the hallway is quite a tight turn and so is the gift shop, I actually wasn't given the opportunity too look around the gift shop as I was ushered out quite quickly once they'd got the ramp down, if you're okay with being helped up and down the ramp definitely a good place too visit, cats aren't scared of manual wheelchairs unsure of powered chairs and they're all very friendly
Disabled Access In and Around
Poor
As I said ramp is very steep and would not be possible for a power chair aswell as lack of accessible toilet anyone with bowel or bladder issues would not find it appropriate
Parking & Transport
Bad
You could park on the side of the road down the hill but not recommend as it's quite a steep hill and the road needs access, there's no parking outside other than that but you could park at abuzz or the howgate and roll down the highstreet too the cafe if you're brave enough too face going back up the hill
Accessible Toilets
0No disabled toilets
Staff
Excellent
Staff were more than lovely and very accommodating


