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    The Marlowes

    Hemel Hempstead

    changing places toilet

    4.5

    Date of visit: August 2019

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    no problems as it is mostly on ground level.

    Disabled Access In and Around

    0

    Marlowe's shopping centre changing places toilet is on the ground floor so there aren't any steps to negotiate. There is an upper level with about 2 shops there.

    Accessible Toilets

    0

    The toilets were shut for refurbishment earlier this year but when they re-opened they had been transformed into a changing places toilet. It has a hoist and an adult sized bench which I have never used as I do not need these. It has a washbasin for wheelchair users which is a bit too low for me when I am in my wheelchair but that is unimportant . The facility is always clean and tidy.

    Staff

    0

    There is a cleaner that always seems to be onsite with a key in case you haven't got one.

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