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    The Olive Branch

    York

    Trip out with friends

    4.5

    Date of visit: February 2020

    I am a carer or friend of a disabled person. I have experience of challenges around: hearing, moving around, seeing and understanding.

    Overall Rating

    Rating Emoji

    Excellent

    A very warm and friendly atmosphere. Nice food, staff very helpful and friendly. Parking is in the market Square and there are some disabled parking bays but if you wish to be near the bistro it is likely to be street parking and maybe not go on a Friday when it's market day. Disabled Access, there is a slight lip on the door when coming in and room to get in with a wheel chair, they will move the tables if needed and not to busy to accommodate wheelchair users. Not sure about the disabled toilet facilities, when asked when doing this review on paper they said they did have a disabled toilet around the back of the building, so not sure how you'd get to that. There are toilets for more abled bodied people upstairs. The stairs do sound a bit creaky but are safe!! Trust me you can't be any worse when I've been up going up there with my dodgy knee! The staff are great with dealing with people with hidden disabilities and there is a Autism and learning difficulty place where people can go nearby. So they are frequently in there the ladies and gents from there.

    Disabled Access In and Around

    Rating Emoji

    Good

    Parking & Transport

    Rating Emoji

    Average

    Accessible Toilets

    Rating Emoji

    Poor

    Staff

    Rating Emoji

    Excellent

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