Nice pub, nice food
5
5
Date of visit: April 2014
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The Pendragon, Excalibur Drive, Thornhill looks like a traditional pub inside but has the benefit of good accessibility with lots of tables on the same level. There are steps and a ramp, both with handrails from the car park.
Disabled Access In and Around
Excellent
Lots of accessible tables and easy access to the bar area, pool table and function room.
Parking & Transport
Excellent
Good car park with marked disabled bays, and close to a major bus route in and out of Cardiff.
Accessible Toilets
0We had no reason to ask for disabled toilets so I am not sure if they have a separate wheelchair accessible toilet but there is a slightly wider cubicle in the ladies with a grab rail.
Staff
Excellent
Really impressed with the bar staff. It was busy when we went for lunch but they quickly sorted us out a table and offered to turn the music down as we were in the pool table area with my Nan. We ordered food at the bar and a member of staff later came over to check my order which was wrongly labelled gluten free on the menu. They were clearly concerned to be serving the right food to their customers.
Additional Information
I would recommend this as a good place to go for pub lunch with your family in Cardiff.
