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    The Priory Centre

    Saint Neots

    Accessible but could be better!

    3.5

    Date of visit: February 2022

    I have experience of challenges around: moving around

    Disabled toilet rail blocking the sink.Boxed in pipes mean less space!Due to the door width and boxing in, I couldn't get my chair in!The strange alignment of all the paper towels, toilet roll holder and hand soap!

    Overall Rating

    Rating Emoji

    Good

    I regularly go for meetings and for a while it was a covid vaccine centre. Whilst it is accessible, it is dated and the so called disabled toilet is far from ideal!

    Disabled Access In and Around

    Rating Emoji

    Good

    There is level access and the entrance doors are automatic with a 'press here to open' style button. There is a hearing loop and a dementia friendly information clock. The cafe is small but accessible and to get to the first floor, there is a lift.

    Parking & Transport

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    Average

    The Priory Centre car park is run down. There are only 2 disabled spaces which are hidden away and the markings are almost disappeared!

    Accessible Toilets

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    Bad

    The one 'disabled' toilet is small. I couldn't fit my power chair in as the doorway was too narrow. The door itself is highly sprung and heavy, which is impossible to use if on your own. There is a weird all in one metal rail that runs from the toilet along the length of the facility. It blocks the sink off too! There are multiple boxed in pipes and so it is very small. The toilet is low down and there is no easy way of getting up. The sink is so small and inaccessible. To dry your hands there is a blue paper towel dispenser.

    Staff

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    Good

    Friendly and helpful staff.

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