The Royal Mint Experience

HPH

27 Aug 2026

Flat but tour could be better

3

3

Date of visit: August 2026

I have experience of challenges around: a hidden impairment, accessing toilets and moving around.

I use or have experience of: disabled toilet, mobility scooter

Overall Rating

Average

Visited with my husband. Managed to get a tour. Site is flat and most spaces have enough room for a mobility scooter. The exhibition is good. The tour could be better planned. On our tour, there were 2 other disabled people, including someone using a large Powerchair. The tour guide held doors open, but spoke in quite a soft voice and didn't always look at the group. As soon as you are in the functioning factory it is quite noisy and really would have benefited from a microphone and us wearing headsets. Also there was no attempt to let the wheelchairs to the front, so I could neither see the display or hear the explanation. Even after it was mentioned to the tour guide, she didn't change anything.

Disabled Access In and Around

Average

Accessible facilities: Single-level venue, Step-free entrance

Parking & Transport

Good

I travelled to this place by personal vehicle

Not very well signposted from blue badge spaces to visitor entrance.

Accessible facilities: Dedicated on-site parking

Accessible Toilets

Good

Facilities: Accessible toilet

Staff

Average

Friendly enough but not disabled aware