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The Royal Oak Appleby

Bongate, Appleby-in-Westmorland, CA16 6UN, United Kingdom | 017683 51463 | Website
97
25 likes

25

Evening meal

4.5

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Mobility Scooter

Overview

We were staying in the area with our aunt and uncle. They booked an evening meal for us all here. Access was ok but only to one part . We ended up having to sit not in the area where our table was booked for .when it was booked they were told that one guest was in a wheelchair, could they accommodate this in a suitable area. We were told no problem . But clearly it had not been noted. Not a huge amount of room to move with the wheelchair to get to our table . Toilets are up stairs so I wouldn’t be able to access them . We explained st the time of booking about my dietary requirements which again they said they could deal with . Before I ordered I did check if my choice was suitable but unfortunately half way through the meal discovered it wasn’t I had a reaction to ingredients used . Despite them saying it was ok. Apart from that everyone else said the food was good . I did manage s dessert sometime later once I felt better .the dessert was nice.

Transport & Parking

3.5

No car park just had to park on the road no drop kerb near where we parked so I had to get up the kerb to get into my wheelchair.

Access

3.5

Access ok although not that much space inside to get around with the wheelchair

Toilets

0

Toilets are up steps do not accessible

Staff

0

Staff could do with listening to what they are told when people make a booking . Our table was originally in an area I couldn’t access in the wheelchair. Also with regard ingredients used they need to make sure they provide the correct information to customers

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