Tricky disabled access
2
2
Date of visit: August 2024
I have experience of challenges around: moving around
Overall Rating
Poor
Visited the Tutankhamun Exhibition with husband in his mobility scooter, daughter & 2 granddaughters
Disabled Access In and Around
Poor
Not a great place for a mobility scooter. There is a step at the entrance. Staff brought out a ramp but it was quite short and very steep. You have to follow the one route through the exhibition. It is really narrow and tight in several places, culminating in my husband getting totally stuck trying to come out round two very sharp turns. He had to get out of his scooter & stand against the wall while I dragged it round! There is a small part of the exhibition upstairs, which is not accessible. They should have charged him half price as he couldn't access this part but the lady on the desk forgot but the gave a refund at the end.
Parking & Transport
Poor
No parking at exhibition. We parked in Top of the Town Car Park, which is a council one, so had to pay for parking. Not too far to walk.
Accessible Toilets
Poor
We didn't use them - not sure if they had one as we didn't see it.
Staff
Poor
Not very clued up! I think they should have mentioned before we bought tickets how difficult it would be to get round in a scooter.
Additional Information
Great exhibition - we enjoyed it a lot but not really suitable for mobility scooters. Perhaps they should have a wheelchair available and ask people to transfer into it to go round.
