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    The Waterside Hotel

    West Kilbride

    A lovely place

    5

    Date of visit: June 2017

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    A lovely and refreshing stop over. Fully wheelchair accessible with friendly and happy staff. Reception, bar and restaurant on ground floor with two rooms for disabled people

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Ramp leading to reception, restaurant and bar areas. Lift to first floor the rooms. There is a lower disk for use.

    Parking & Transport

    Rating Emoji

    Excellent

    Parking was directly in front of the hotel off the main road

    Accessible Toilets

    Rating Emoji

    Excellent

    The toilet space in the room was in the wet area with x3 grab rails. I never needed to use public toilets. The shower is a wheel in shower with x2 grab rails. The room was a good size, tiled with reduced slip surface.

    Staff

    Rating Emoji

    Excellent

    The staff were helpful, friendly and happy in their work which made it easy to feel comfortable and relaxed

    Additional Information

    The bed was low enough to allow easy transfer - as tall as the wheelchair. Heating manually controlled and 'air conditioning' fan in room.

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