No Dramas Here!
4
4
Date of visit: November 2019
I have experience of challenges around: moving around
Overall Rating
Good
BOOKING: I called to make my booking as there is no facility on the website to book wheelchair spaces. ENTRANCE: The theatre has a step-free entrance at the front. The electric door is operated by a large, well-placed button. LOBBY: The lobby is quite spacious but can get very busy prior to the show. The ticket desk has a lower counter for wheelchair users. LIFT: There is a lift to the Stalls (-1) and Royal Circle (1), big enough for one wheelchair and one person standing. BAR: The bar is on the same level as the Royal Circle (first floor) and is step free. WHEELCHAIR SPACES: Spaces in the Stalls are at the end of rows. This is fine (great views of the stage) but awkward during the intermission when people want to get past you. If a space is required in the Royal Circle, a seat is taken away and a wooden platform is set in place. The view is excellent and if carefully parked, there is enough space for people to get out for the intermission without having to move the wheelchair.
Disabled Access In and Around
Excellent
Parking & Transport
Good
Accessible Toilets
Excellent
The toilets are adequate with just enough room with some careful maneuvering!
Staff
Excellent
The staff have a great attitude and always make an effort to make sure my visit is the best it can be.
