Level entry access theatre with well positioned wheelchair spaces
4.5
4.5
Date of visit: December 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
A great venue in Covent Garden as it had level entry from the street right through to the stalls. There is obviously a slope in the theatre stalls and to reach our wheelchair space and companion seat we were required to wheel to the back of the stalls and over to the other side but we had our own theatre guide to help us to our space.
Disabled Access In and Around
Excellent
Great level entry for a change !
Parking & Transport
Average
No parking and public transport is not great in Covent Garden if you are in a wheelchair so we went by taxi from Waterloo but wheeled back.
Accessible Toilets
Good
The accessible toilet is inside the main entrance to the Gentlemen's toilet which is excellent. When the toilet is adjacent to the Ladies I always find lots of non disabled patrons use the toilet which is really annoying during the interval. The toilet was clean and reasonably spacious.
Staff
Good
The staff on the door were very welcoming and immediately spotted us and took us to the side level entry door. The other staff were also helpful, although our access member was not as good as at other theatres where they have offered to clear the way to the toilet or get drinks at the interval.
