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    Duchess Theatre

    About

    Duchess Theatre is in London. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

    Reviews

    4

    (2 reviews)

    Overall Ratings

    5

    0

    4

    1

    3

    1

    2

    0

    1

    0

    Access

    3.75

    Parking

    3.25

    Toilets

    3.25

    Staff

    5

    User profile picture

    sherpa

    Feb 2023

    star

    3.5

    Outstanding support

    Outstanding support from staff both before visit (when booking tickets and during). Discounted tickets for disabled and carers. Assistance from staff to move more quickly through security queue. One-to-one support to get to seat. Hearing support options explained and equipment provided. Downside: stairs to/from seat but given assistance and not rushed. A thoroughly enjoyable evening thanks to helpful, friendly and attentive staff. Accessible parking on street.
    User profile picture

    lambertsbrother

    Dec 2016

    star

    4.5

    Play That Goes Wrong has Access That Goes Right!

    The theatre is quite old, so is not designed for wheelchairs, but there are systems in place which allow wheelchairs to access the theatre. The staff were helpful and competent when operating machinery. The method to get in is relatively simple but very hard to describe, so here is a video of the device in action (generic video, not actually taken at The Duchess Theatre): https://www.youtube.com/watch?v=1KPReF2qRGw&feature=youtu.be This machine is not powerful enough to accommodate most electric wheelchairs so a manual chair is recommended. Full description disclosed by theatre: The wheelchair climber can accommodate wheelchairs up to 66cm (26 inches) wide and 89cm (35 inches) deep. The maximum weight, wheelchair and user, the stairclimber can accommodate is 190kg (30 stone).

    Disabled Access Information Provided by Duchess Theatre

    Toilets features at Duchess Theatre

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    More Information

    For additional detailed accessibility information, please contact: info@duchesstheatre.co.uk

    Contact

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    Location

    3-5 Catherine Street, London WC2B 5LA, England, Greater London, United Kingdom

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