Minutes from the Zoo but horrifically hot
3.5
3.5
Date of visit: July 2016
I have experience of challenges around: moving around
Overall Rating
Good
Ideal location, all staff very friendly. Got parking (pot luck) in the general retail carpark by the Travel Lodge. Good sized room, two single beds, bathroom standard/new design with shower. Windows did open and fans are provided - we took our own large fan but it was 'pass out' hot. We would not go back because of the heat.
Disabled Access In and Around
Excellent
Lift to reception / rooms. Our room was standard / twin accessible with level entry shower. Plenty of room to get besides the beds but probably not to be able to rotate a hoist in the room we had.
Parking & Transport
Average
It's in a retail park with cinema, restaurants etc - so parking is pot luck. We found close parking fine.
Accessible Toilets
Average
New style accessible bathroom. We took our own hair wash basin as typically the sinks are too small to lean over. Plenty of turning space for over shower chairs but probably not a hoist. All clean and warm - my only person difficulty is the seat was an elongated narrowed style which hurts my pelvis. Always pot luck what fixtures and fittings will be used. Floor grip was reasonable. Large door entry.
Staff
Excellent
Very happy and polite, offering to help us with luggage.
Additional Information
If you can cope with the heat (and a few clanks from bottles being recycles in the restaurants below) then this is for you. If you don't like the odd clank waking you up or light through the thin curtains - maybe think about another venue or take earplugs and a black out blind.
