Noisy hotel and wet room on the third floor
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Date of visit: June 2024
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Bad
I chose this hotel as it was central but underestimated the inconvenience of having to park away from the hotel. I also was unaware that the disabled bedroom would be on the third floor. But the main reason for the low score was that I had a really bad night’s sleep due to the noise from the street
Disabled Access In and Around
Excellent
Automatic doors and level access
Parking & Transport
Bad
I did know that there was no parking with the hotel but underestimate the difficulty in getting to the hotel on narrow side streets with my rollator
Accessible Toilets
Excellent
Booked a wet room so that was fine. There was an accessible toilet on the ground floor but I didn’t use it
Staff
Good
Staff were lovely
