Unhelpful staff
0.5
0.5
Date of visit: May 2023
I am a carer or friend of a disabled person. I have experience of challenges around: moving around and understanding.
Overall Rating
Bad
Booking request for ground floor room ignored. Only 2 accessible parking spaces at front which both occupied. Directed to rear car park which then meant long trek and two lifts to get to room. Heavy doors throughout with no power assist. No help at all from staff. Shower over bath and bath is small/three-quarter size. Nowhere to sit in reception area.
Disabled Access In and Around
Bad
Parking & Transport
Bad
Accessible Toilets
Bad
Staff
Bad
