

2.5
Disabled access not considered
Attempted to visit the hotel for drinks but could not see any disabled access signs and there are two/three steps up to the front door. On contacting the hotel the next day they advised you could ask for a ramp to be put in place on arrival. As you would only be able to do this if someone was with you I have asked that they put a doorbell and sign advising how to gain access for those with mobility issues.
The real issue is that when I then asked what their disabled toilet facilities are, they informed me that there is no disabled toilet at all. The reason being that Tudor House is a listed building but I have pointed out that other similar venues have made an attempt at reasonable adjustments. Management has informed me they will now discuss with planning, a real afterthought when a great deal of money was spent on refurbishing the hotel.
An update at May/June 2022 is that the hotel now has a doorbell and sign explaining how to gain access.
Further update March 2025 - in a powered wheelchair the ramp provided on request is too steep and potentially dangerous. I have not had any contact from management advising if any change has been made to provide an accessible toilet.
Attempted to visit the hotel for drinks but could not see any disabled access signs and there are two/three steps up to the front door. On contacting the hotel the next day they advised you could ask for a ramp to be put in place on arrival. As you would only be able to do this if someone was with you I have asked that they put a doorbell and sign advising how to gain access for those with mobility issues.
The real issue is that when I then asked what their disabled toilet facilities are, they informed me that there is no disabled toilet at all. The reason being that Tudor House is a listed building but I have pointed out that other similar venues have made an attempt at reasonable adjustments. Management has informed me they will now discuss with planning, a real afterthought when a great deal of money was spent on refurbishing the hotel.
An update at May/June 2022 is that the hotel now has a doorbell and sign explaining how to gain access.
Further update March 2025 - in a powered wheelchair the ramp provided on request is too steep and potentially dangerous. I have not had any contact from management advising if any change has been made to provide an accessible toilet.