Overview

Very friendly helpful staff

Transport & Parking

Got parked in disabled space very close to entrance and ticket office. These bays were coned of to try to ensure blue badge holders only. Helpful steward directed us to park

Access

Lift down to all facilities including the castle. Mobility scooters available free of charge down at lift door. Short film was subtitled and easy access room. Ramped area down to castle and into castle ruins. Accessible shop and cafe. Disabled toilet has private key held in shop beside it.

Toilets

Staff

Tour guide Andrew was very interesting and knowledgable and enthusiastic when asked about the castle. He took time to answer our questions and brought castle back to life with tales of clan battles. Staff went out of their way checking that we were all ok

Anything else you wish to tell us?

Strongly recommend this to other people. Wheelchair friendly covered balcony cafe with castle as backdrop. For people unable to access the top of the spiral staircase tower, people in our group were able to film view from the top on their phone and show everyone