Urquhart Castle

Overall rating

3.93

About

Discover 1,000 years of drama, experience a glimpse of medieval life and enjoy stunning views of Loch Ness from the ruins of the greatest castle in the Highlands. Climb the Grant Tower that watches over the iconic loch, peer into a miserable prison cell, said to have held the legendary Gaelic bard Domhnall Donn, and imagine the splendid banquets staged in the great hall. a more panoramic view of the iconic ruins, against a backdrop of Loch Ness and the hills of the Great Glen, can be enjoyed from the café. We recommend booking your tickets online in advance for the best price and to guarantee entry. The film theatre is closed until further notice. Apr to Aug: Daily, 9.30am to 8pm (last entry 7pm). Sept: Daily, 9.30am to 6pm (last entry 5pm). Oct: Daily, 9.30am to 5pm (last entry 4pm). Nov to Mar: Daily, 9.30am to 4.30pm (last entry 3.30pm).

Reviews

Overall rating

3.93

(8 reviews)

Overall rating breakdown

5 3
4 3
3 1
2 0
1 0

Access (avg.)

3.68

Parking (avg.)

3.56

Toilets (avg.)

3.06

Staff (avg.)

craandest4

Jan 2022

4.5

Offered a scooter!

Excellent information for disabled visitors. Really informative. Steep slopes but shown lift and offered a scooter, which I declined but got told if I changed my mind at any point, just to speak to a member of staff and they’d fetch one. Really helpful.

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craandest4

Nov 2021

3.5

Helpful Staff

Pleasant visit. Very helpful staff.

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kerryfluffyduckjennings

Oct 2019

0.5

Shocking and unhappy with customers needs at Urquhart castle

On arrival at the castle with a fractured ankle, i had to walk or say limp on crutches down hill to the information and ticket point desperate for a toilet, to be met by a Scottish lady to be told that the cafe and toilets could only be used by prople who bought a ticket to see the castle, the tickets being £12 per person. It was obvious to her i was never going to be able to walk around the castle, so basically its £12 for wee pee? I was disgusted at their hospitality on being told if i needed a toilet there was one two miles up the road where we had just passed. I decided to carry on and found a lovely pub further on whos hospitality was wonderful, needless to say we pressed on to Eilean Doran castle instead which was more beautiful, toilets and cafe are free and viewing the castle only £10. Shame on the staff that fail to help their custoners at Urquhart castle.

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Disabled Access Information Provided by Urquhart Castle

Disabled Access at Urquhart Castle

Approach to site Approach to site is across the car park. Visitor centre There is a lift down to the exhibition, film, shop and café area. The film has an induction loop. Monument From the visitor centre, there is a steep tarmac path down to the castle and a bridge into the keep. There are paths throughout the castle, all in tarmac or bound gravel. The guardhouse and remaining battlements are up a narrow spiral stair. The Grant tower has a first floor and basement which are reached via narrow historic stone turnpike stairs. The watergate is at the bottom of a sloped tarmac path. The ruins of the early castle and dovecot are up a steep and stepped tarmac path. Special feature Both motorised and manual wheelchairs are available from the visitor centre. Ear Defenders A limited number of adult and children's ear defenders are available at this site. Please ask a member of staff if you want to borrow them.

Disabled access

Accessible parking at Urquhart Castle

There is a level, tarmac surfaced car park with nine disabled spaces marked.

Dedicated on-site parking

On-site accessible parking bays are available within 50 metres of the entrance.

Toilets features at Urquhart Castle

There is an adapted toilet in the visitor centre.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.