Waterstones

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Waterstones

4.5

128 Princes Street, Edinburgh, EH2 4AD, United Kingdom | 0843 290 8313 | Website

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Brilliant young man who can deal with folk with hearing loss

Visit date: September 2020

This review is especially helpful for those who have or use the following: Hearing Aid

Overview

Went there today to return a book that didn't have the info I wanted. Chap who sold it to me not only took it back, but spent about half and hour looking for a better book and ordering it for me, and wrote everything down because I have only 30% hearing and can't lipread if people are masked. This guy is worth his weight in gold! Look out for him - about 5' 7", stocky, curly light brown hair and beard.

Transport & Parking

Walk or bus

Access

Can't speak for people with mobility issues, but there seems to be plenty circulation space, and level access. Lots of background noise at ground floor tills, but staff are good at making adjustments.