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    Waterstones

    Edinburgh

    Easy to move around but accessible toilet not very accessible

    4

    Date of visit: October 2026

    I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

    I use or have experience of: disabled toilet, powerchair, toilets, walking aid, wheelchair

    Overall Rating

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    Good

    First time in this shop in a wheelchair, I have previously used a walking stick in here without issue. Plenty of room to move about, the carpet is low pile so power chair had no problem moving around. The lift is a bit small so you need to either reverse in or reverse out though that is standard. Unfortunately the accessible toilet is behind a heavy locked door and narrow corridor area. You need to ask at the cafe for the code which is very frustrating, if I hadn't had someone with me to go and ask that would have been difficult. It makes it inaccessible even with a radar key. Staff are lovely and aisles are wide enough not to knock books over when moving about.

    Accessible Toilets

    Facilities: Accessible toilet

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