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    Waterstones

    Edinburgh

    Great views, nice place to read & have coffee

    4

    Date of visit: April 2015

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    The cafe on the top floor - unfortunately cant see the view in this picture!The accessible looThe lift - great that its there, but not very deep.

    Overall Rating

    Rating Emoji

    Good

    There is a lift to all floors, although it isn't particularly deep so might not work for longer wheelchairs. Is an accessible loo at the back of the top floor where the cafe is. Staff were very helpful.

    Disabled Access In and Around

    Rating Emoji

    Good

    Pretty good - all level on ground floor and theres a lift to other floors. Only issue is the lift might not be deep enough for some wheelchair users. The lift at the back of the store. The cafe itself doesn't have a lowered counter but staff were very happy to help. Tables and chairs can be moved.

    Parking & Transport

    Rating Emoji

    Good

    There are accessible buses and trams which stop nearby on Princes St. Parking is a bit trickier - but there are single yellow lines on side streets of Princes St for blue badge holders.

    Accessible Toilets

    Rating Emoji

    Good

    At the back of the top floor where the cafe is. Were actually pretty clean (seen some pretty ropey ones in Waterstones!)

    Staff

    Rating Emoji

    Excellent

    Great. V chatty, friendly and helpful.

    Additional Information

    The cupcakes are fantastic there - supplied by Cuckoo bakery - highly recommended. Its worth a visit for the fantastic views of Edinburgh castle and Princes St gardens alone.

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