Overview

There is a lift to all floors, although it isn't particularly deep so might not work for longer wheelchairs. Is an accessible loo at the back of the top floor where the cafe is. Staff were very helpful.

Transport & Parking

There are accessible buses and trams which stop nearby on Princes St. Parking is a bit trickier - but there are single yellow lines on side streets of Princes St for blue badge holders.

Access

Pretty good - all level on ground floor and theres a lift to other floors. Only issue is the lift might not be deep enough for some wheelchair users. The lift at the back of the store. The cafe itself doesn't have a lowered counter but staff were very happy to help. Tables and chairs can be moved.

Toilets

At the back of the top floor where the cafe is. Were actually pretty clean (seen some pretty ropey ones in Waterstones!)

Staff

Great. V chatty, friendly and helpful.

Anything else you wish to tell us?

The cupcakes are fantastic there - supplied by Cuckoo bakery - highly recommended. Its worth a visit for the fantastic views of Edinburgh castle and Princes St gardens alone.

Photos