Disabled access to museum
5
5
Date of visit: May 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
The whole visit was a huge pleasure, we were invited to use the dedicated parking facility for our campervan right by the entrance. The museum was created and is run by volunteers all of which made us welcome. The site contains many examples of steam pumps and water handling machinery and is of interesst to all age groups with interactive machines for kids of all ages. The greatest joy to me though was the effort that had been made to accomodate wheelchair users. There is a "Handy guide for wheel chair users" and access to all parts of the site is easily attainable. Great day. Well done the Waterworks Museum.
Disabled Access In and Around
Excellent
There are two dedecated parking spaces inusde th main gate, althouugh there is ample parking close by. A notice on thr gate invites visiters to sound their horn and a member of the team attends to them,all very welcoming
Parking & Transport
Excellent
Own transport. See below
Accessible Toilets
Excellent
The toilet was adequate for my needs, (mobility scooter) although a larger scooter user would find it a squeeze. The facilities were clean and there were paper towels soap and air freshener available
Staff
Excellent
Exellent, we were shown round by our own personal guide which made it more interesting. This appeared to be the norm, there were lots of volunteers helping everyone.
Additional Information
I would happily recomend the museum to others. Because it is run by volunteers, openings times are limited, best to check the website when planning a visit. What I found most refreshing was the absence of people apologising because there was no dissabled access.
