It has it's ups and downs!
3.5
3.5
Date of visit: October 2019
I have experience of challenges around: moving around
Overall Rating
Good
I used the Waverley mall for the toilet. Accessed from Waverley Bridge the toilet is down an level so I had to use the lift to get down. The lift isn't the biggest, though I was on it with the scooter and there were 3 other passengers at one point. There is no room to turn the scooter round and the buttons are not easily accessed as they are behind you. When I went on I went down, however, I never managed to get off on time as the doors shut too quickly, so up I went. Came back down to the lowest level and managed to get off, though I had to 'jump' off the scooter to achieve this.
Disabled Access In and Around
Good
Accessible Toilets
Good
Not much space to move about with a scooter in there with me. Also not easy to manoeuvre the scooter. There was a euans guide card on the emergency cord. When leaving the door was heavy however a member of staff helped.
Staff
Excellent
