West Jesmond Metro station
4
4
Date of visit: October 2026
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Good
West Jesmond Metro station is a handy above-ground Metro stop for getting around Newcastle, particularly if you’re heading into the city centre. There is ramp access between the platforms, and level boarding to the trains.
Disabled Access In and Around
There is step-free access to both platforms, with a walkway connecting the two. The walkway has ramps with handrails on either side and landings to make the ascent a bit easier. Where there are stairs, there are handrails on either side and tactile paving at the top and bottom. Tactile paving is also installed at the platform edge. Ticket machines and smart card readers can be found on both platforms. There is also shelter and seating, along with audio announcements, tactile paving and overhead signage.
Accessible facilities: Step-free entrance
Parking & Transport
Average
I travelled to this place by walk or wheel
I wasn't driving, but I spotted some on-street parking spaces outside. There is dedicated disabled parking, but it's a pretty long bay that runs down the street, with no hatched markings.
Accessible facilities: Public or on street parking
Accessible Toilets
There are no toilets at this venue.
Staff
This venue is not staffed.
Additional Information
There is a local Sainsbury's nearby if you want to pick up a snack or drink before your trip.
