West Street tram stop
4
4
Date of visit: September 2025
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
West Street tram stops are located in slightly different areas on the road depending on which direction you’re wanting to travel in. Both stops are visible from each other as they aren’t far away from each other. It seemed like a fairly quiet tram stop compared to some others like Cathedral. The stops are on slightly elevated parts of the pavement, which means the pavement is level with the trams once they arrive. There was a small sheltered area that had information boards and some small benches to sit on. The edges of the stop had painted yellow lines and were also marked with tactile paving. There was additional tactile paving which went in the opposite direction to that marking the edge of the stop. These aligned with the most accessible doorways of the tram when it pulled in. There was a digital board which told you which trams were expected along with approximate wait and arrival times for each one. There was a clear sign with the tram stop name on each end of the raised area and these had bins beneath them too. Once the tram arrived, there was a small gap and lip to board but I found this still manageable with my wheelchair’s castor wheels and didn’t have any problems.
Disabled Access In and Around
Good
As the pavement is raised to be the same height as the tram doorways, there was a very small incline on either end of the tram stops. These were very manageable for me in my wheelchair. There is tactile paving to signify both the edge of the platform and the best places to board the tram. There is a small gap between the tram and the pavement when the tram stops, but this wasn’t something I found to be an issue in my wheelchair.
Accessible facilities: Single-level venue
Parking & Transport
Good
From this stop, you can access trams on the blue and yellow services. The yellow services travel between Middlewood and Meadowhall. The blue services travel between Malin Bridge and Halfway.
Accessible Toilets
This tram stop doesn't have any toilets.
Staff
This is an unmanned tram stop. Staff are available once you board the tram who will be able to help you purchase tickets if you need to.
