William Patrick Library

rob_brain

06 Oct 2022

Very Poor.

0.5

0.5

Date of visit: October 2022

I have experience of challenges around: moving around

Overall Rating

Bad

Very poor access from the disabled car park to the entrance in a manual wheelchair. I needed assistance from a kind gentleman to push me up the hill. Astonishingly I discovered that the community hub was closed from 9am to 1pm and even then by appointment only. All correspondence in letters etc doesn't show this correction. Staff I found were extremely helpful in the processing of my blue badge to save me the hassle of having to come back. Kudos ladies you know who you are. Please East Dunbartonshire Council get your act together, in this supposedly relaxation in COVID what is wrong here. It's shocking to turn people away who make such huge efforts to come down, but can't complete simple transactions.

Disabled Access In and Around

Bad

Parking & Transport

Average

Accessible Toilets

Good

Staff

Excellent