Wingate Holidays

The venue is all on one level, with no steps or raised thresholds.

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

There is step-free access at the main entrance or an alternative entrance.

There is at least one wheelchair-accessible food and beverage outlet on site.

There is step-free access to all or most areas. This may include access by ramp or lift.

On-site accessible parking bays are available within 50 metres of the entrance.

There is a drop-off or pick up point less than 50 metres from the accessible entrance.

There is an accessible bus station or stop nearby with suitable boarding areas and facilities for disabled passengers.

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

There is at least one ground floor bedroom with an en-suite bathroom.

A mobile, gantry or ceiling-track hoist is available for use in at least one wheelchair-accessible bedroom.

There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower.

There is a wheelchair-accessible kitchen designed for independent use.

There is a wheelchair-accessible wet room with a step-free, roll-in shower and accessible features.

There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.

Information is available in Easy Read format.

Information is available in large print format.

Facilities for assistance dogs, such as water bowls and toileting areas, are available.

Staff have received disability awareness or equality training.

A designated quiet space or room is available.

Personal or general emergency evacuation plans are in place for disabled customers.

Designated quiet times are available, during which noise levels are reduced to meet the needs of visitors with sensory sensitivities.

Fast-track queuing is available for disabled customers.

There is an emergency alarm with flashing lights to alert deaf guests to a fire or other emergency scenario.

A table located in a quieter area where noise is minimised is available.

Table service is available as standard or on request.

There is an enclosed outdoor area for customer use.

An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.

An evacuation chair is available in case of emergency.

A hoist is available to support participation in activities.

A selection of food is offered for a range of dietary requirements.

Wi-Fi is available for customers.

Online booking is available.

A map or floorplan showing accessibility facilities is available.